Crews are dispatched immediately to sand and/or plow whenever ice or slippery conditions develop. Crews typically begin plowing at 2 a.m. to open the streets and cul-de-sacs with a single pass to provide residents with access to streets and highways as soon as possible. After all routes are open, second and third passes are made to widen roadways curb to curb and plow cul-de-sacs completely. If you have questions or concerns about snow plowing and ice control operations, contact Public Works at 952-227-1300 between 7:30 a.m. and 3:30 p.m. Monday through Friday, or the Carver County Sheriff's Department at 952-361-1231 after hours and on weekends and holidays.
Winter Maintenance Policy
If a mailbox is damaged by direct contact with snow removal equipment, the city will repair or replace it with a standard mailbox as soon as possible. Damage resulting from snow rolling off a plow or wing is the responsibility of the resident. Mailboxes should be 42 inches above street level and not extend beyond the back of the curb. Call 952-227-1300 to report a damaged mailbox.
Sod and Landscaping
If sod on city right-of-way adjoining your property is damaged by our plowing equipment, call 952-227-1300 to report it. Damage to city right-of-way from plows will be repaired in the spring with black dirt and grass seed. The city is not responsible for damage to landscaping and sprinkler heads located in the city-owned right-of-way. The street right-of-way are important areas needed for snow storage during the plowing operations; therefore, it is recommended that residents remove and relocate objects (i.e. fences, landscaping, large rocks) that could hamper or be damaged by the snow removal operation.
Clearing Your Driveway
Do not shovel, plow or blow snow into the street. This is against state statute. Individuals who throw their snow into the street make it more difficult to clear the street, particularly cul-de-sacs. It also creates ice hazards as other vehicles drive over the snow and compact it. You may want to wait to shovel the end of your driveway and mailbox until after the plow has cleared the street curb to curb. The plow will typically come through several times before completion and this will save you from repeating the shoveling process.
Snow removal and ice control on residential sidewalks is the responsibility of the property owners residing or controlling the properties adjacent to these sidewalks as follows:
- Residents living in single-family homes or duplexes are to remove snow and ice from sidewalks within 12 hours.
- Apartment and commercial building owners are to clear sidewalks within four daytime hours after a storm ends.
- Pile snow into yards and boulevards. Do not shovel snow into streets. This is against state statute.
Place these containers 3 feet into the driveway to prevent container damage and scattered materials on days plowing is likely to occur.
Educate children about dangers of building snow forts along the roadside or sliding into the street.
Residents can help to keep hydrants clear of snow to assist the fire department with immediate emergency response. It is not necessary to clear all the way to the edge of the street, but it is important to shovel about a 3 to 4-foot distance all the way around the hydrant down to the area where the fire hoses are connected.
City Plow Routes
Not all streets within the City of Chanhassen are plowed by the City. County Roads, Private Roads, and State Highways are not plowed by the City of Chanhassen.
Carver County plows the streets listed below. If you would like to contact the Carver County Highway Department you can call 952-466-5241.
- Powers Boulevard
- Lyman Boulevard west of Highway 101
- Pioneer Trail
- Galpin Boulevard
- Highway 5
- Highway 41
- Highway 101
- Highway 212
Snow removal equipment is much larger than most other vehicles on the road and is many times operating in adverse conditions that reduce visibility and stopping time. Here are a few guidelines to assist you in driving more safely during the winter months:
- Drive cautiously during snow and icy conditions. A good rule of thumb is “half the posted speed limit or less, depending on the conditions.”
- Don’t assume plow drivers can see you. The vantage point from behind the wheel of a snowplow offers a limited field of vision to the driver.
- Never pass on the wing (right) side of the plow or drive into a snow cloud.
- Give plows plenty of space when in motion as well as at stop signs and signals. Once the plow starts moving, the driver may turn on the sand/salt spreader. By leaving space, you will prevent sand/salt from being spread on your car.