Emergencies

Water & Sewer Emergency Contact Information


If you experience any of the water or sewer emergency situations listed below, please contact us as follows:

Between 7:30 a.m. and 3:30 p.m. Monday through Friday:

  • Contact Public Works at (952) 227-1300

After hours or on weekends and holidays (24 hours):

  • Call the emergency number at (952) 917-9345

Utilities Information Hotline:

  • (952) 227-1317

Water Emergencies

  • Very low/no water pressure or very high water pressure
  • Water coming up in the street or in yards
  • Very strong chlorine smell or taste
  • Overflow of any water tower

Sewer Emergencies

  • Sewer backup in a house or street
  • Bad sewer smell
  • Open manhole