There are a number of reasons water usage increases: -Do you have faucets that are dripping or leaking? -Does the toilet fail to shut off after flushing? Is your water softener malfunctioning? -Is this a billing period that may include outside summer watering? All of these things can increase water consumption dramatically. Here's a Fix a Leak Fact Sheet for more information on how to stop leaks and prevent usage increases.
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Application for a change in billing
Online Bill Pay. View your account history and to pay your city utility bill online. Auto Pay / Billing Change
In 1990, the City of Chanhassen adopted a quarterly charge to all properties in Chanhassen to help pay for the maintenance, monitoring and improvements to protect Chanhassen’s 11 lakes, four creeks and 420 wetlands. Residential properties receive a uniform flat fee. Commercial properties receive a higher rate based on land classification and lot size.
As a homeowner you are able to check your meter to calculate your usage at any time. The meter is generally located downstairs or in a utility room, where the water enters your home. The City of Chanhassen rounds to the nearest 1,000 gallon. This number is listed on your bill under "Current" as the current or most recent read we received from your meter.
Any property that is connected to, and has available for use, water and sewer utilities, will receive a minimum service charge.