Why is my bill higher than usual?

There are a number of reasons water usage increases: -Do you have faucets that are dripping or leaking? -Does the toilet fail to shut off after flushing? Is your water softener malfunctioning? -Is this a billing period that may include outside summer watering? All of these things can increase water consumption dramatically. Here's a Fix a Leak Fact Sheet for more information on how to stop leaks and prevent usage increases.

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1. How does a new resident sign up for utility billing?
2. How often do I receive a utility bill?
3. How can I pay my utility bill?
4. What services am I being billed for?
5. I own an empty piece of land, why do I still receive a bill?
6. Why am I getting charged for a storm water management fee if I'm not connected to water?
7. How can I check that my bill is accurate?
8. It's the first bill of the year, why did my sewer charge go up?
9. How is my consumption listed on the bill?
10. I haven't used any water, how come I'm still getting a bill?
11. How do I cancel my utility service if I am moving out of my residence?
12. Why is my bill higher than usual?
13. How is my water and sewer rate calculated?