I have a complaint about my builder not correcting things in my house. What should I do?
Builders usually have a policy and time line for corrections on new homes. Always make the requests to the builder in writing. Contact the Department of Commerce at 651-296-6319 if you feel your contractor has not performed per your contract.

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1. What is the purpose of a Building Permit?
2. How long does it take to get a building permit?
3. Do you have a list of contractors from which you can recommend a builder, plumber, etc?
4. Do I need a permit for a shed?
5. Do I need a permit for a fence?
6. Do I need a permit for a retaining wall?
7. Do I need to be home for a deck inspection?
8. Do I need a permit to install a patio or replace my front sidewalk?
9. When you say my deck footings must be 18 inches in diameter, does that mean all the way from the surface down 42 inches in depth?
10. Where and when do I need smoke detectors in new homes, existing homes and additions?
11. Do I need 4-mil poly on both sides of my basement walls?
12. I am having problems with my house i.e. siding rippling, roof leaking, foundation cracking, etc. I want the city to come out and complete an inspection and tell me what is wrong.
13. I have a complaint about my builder not correcting things in my house. What should I do?
14. Does your department handle electrical inspections?