I haven't used any water, how come I'm still getting a bill?
Any property that is connected to, and has available for use, water and sewer utilities, will receive a minimum service charge. Any residence connected to city water will receive the minimum quarterly charge of $40.65 (2014).

Show All Answers

1. How does a new resident sign up for utility billing?
2. How often do I receive a utility bill?
3. How can I pay my utility bill?
4. What services am I being billed for?
5. I haven't used any water, how come I'm still getting a bill?
6. I own an empty piece of land, why do I still receive a bill?
7. Why am I getting charged for a storm water management fee if I'm not connected to water?
8. How can I check that my bill is accurate?
9. It's the first bill of the year, why did my sewer charge go up?
10. How is my consumption listed on the bill?
11. How do I cancel my utility service if I am moving out of my residence?
12. Why is my bill higher than usual?
13. How is my water and sewer rate calculated?